Frequently Asked Questions
Have a question? We’ve got answers. If you don’t find what you’re looking for, feel free to contact us.
Orders & Products
Q: Are all products in stock?
A: Yes. All shirts listed on our website are held in stock at our location in Pokuase, Accra. We do not operate a dropshipping model — what you see is what we have ready to ship.
Q: What sizes are available?
A: Our shirts are available in sizes XS through 3XL. Size options are shown on each product page.
Q: Can I order in bulk or wholesale?
A: Yes, we accommodate bulk orders. Please contact us directly at 0547307654 or muda_edu@ymail.com to discuss wholesale pricing.
Payments
Q: What payment methods do you accept?
A: We accept card payments and mobile money via Paystack. All transactions are secure and encrypted.
Q: Is it safe to pay on your website?
A: Absolutely. Payments are processed through Paystack, a trusted and PCI-compliant payment gateway used across Africa.
Q: Will I receive a receipt after payment?
A: Yes. You will receive an order confirmation email immediately after a successful payment.
Delivery & Shipping
Q: Do you deliver across Ghana?
A: Yes, we deliver nationwide across Ghana.
Q: How long does delivery take?
A: Orders within Accra are typically delivered within 1 business days. Orders outside Accra may take 3 business days.
Q: How much does delivery cost?
A: Delivery fees vary by location. The applicable fee will be shown at checkout before you complete your order.
Q: Can I track my order?
A: Yes. Once your order is dispatched, you will receive tracking information via email or SMS.
Returns & Refunds
Q: What is your return policy?
A: If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. We will arrange a replacement or refund. Please see our full Refund Policy for details.
Q: Can I return a shirt if I ordered the wrong size?
A: Please contact us and we will do our best to assist. Returns for size exchanges are handled on a case-by-case basis.
Contact & Support
Q: How do I reach customer support?
A: You can reach us by phone at 0547307654, by email at muda_edu@ymail.com, or via our Contact Page.
Q: What are your business hours?
A: We are available Monday to Saturday, 8:00 AM – 6:00 PM GMT.